
IT Support Analyst Technician
Prefeitura Municipal de Ponta Grossa

Oct 2018 - Oct 2019
- ⚪ Optimization of systems through analysis, restructuring and updating of legacy codes, with a view to reducing operating costs and improving functionality.
- ⚪ Creating standardized system interfaces to simplify management and ensure an intuitive user experience.
- ⚪ Implementing unit tests and carrying out preventive maintenance.
- ⚪ Demonstrated proactivity, critical thinking and decision-making skills when dealing with unfamiliar databases and technologies.
- ⚪ Actively collaborated in all phases of the systems development lifecycle, applying Agile Methodologies from gathering requirements to launching production versions.
- ⚪ Coordinated and collaborated with the project management team to ensure that development deadlines and established objectives were met.
- ⚪ Actively participated in the introduction and adoption of key concepts from agile methodologies and product development best practices, including unit testing and a focus on user experience.